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[Applause] the innokin go s is a popular vape pen that’s really easy to get to grips with if you’ve encountered issues with your device such as reduced draw or a flashing power button we’ve got several fixes to help before proceeding ensure your go s battery has been fully charged to do this connect the device to a power outlet such as a pc or mains plug using the usb cable included with your starter kit you’ll know your device is fully charged when the power button turns green if your power button light does not illuminate when connected to a power source this could indicate a fault which will address shortly if your gos isn’t hitting at all in that it produces no sound or vapor this is typically caused by connectivity issues between the tank and the battery itself you can identify a connection issue by whether the power button lights up when you press it if it does the current is not flowing from the battery to the tank successfully first you should turn off the device five button presses and remove the goes tank by unscrewing it anti-clockwise on the base of the tank you’ll find a circular metal outcropping grab a piece of tissue and give the metal part a clean especially the bottom as this is where the tank connects to the battery next is the battery connection point for this we recommend using a cotton bud as it’s just the right size once all areas are cleaned up reconnect the tank to the battery and try again if you try to vape and are stopped by a flashing button this typically means the short circuit protection feature has kicked in the common culprit is wayward e-liquid if there’s any loose liquid near the connection points on the tank or battery the device won’t fire until it’s cleaned up fortunately this is an easy fix follow the cleaning instructions mentioned before if your innokin go s is producing a thinner cloud or feels weaker when you take a draw you should make sure your battery is fully charged although the goes boasts a constant wattage output you may notice a slightly weaker draw if your battery is severely reduced every goes tank has a ring on the base which adjusts how much air flows through when you take a draw if the device feels restricted when you inhale try rotating the ring so that the three small holes are open if these suggestions aren’t helping it may be time to change your tank completely go s tanks are disposable meaning they are designed to be replaced when performance takes a noticeable hit if you’re looking to stock up on innokin go s tanks click the link in the description if your vape starts to taste burnt or unpleasant it’s likely that the coil inside your goes tank is expiring most users can expect around 7-10 days of use from one tank however this can vary depending on a number of factors sadly there is no way to recover a burnt coil so you’ll need to install a new goes tank if possible avoid e-liquids that are very rich or sweet in flavor sweeteners are known to reduce coil longevity try to use e-liquids with a balanced vg to pg ratio these two ingredients are found in every liquid just in different quantities the gos works best with 50 50 blends or those with a higher pg content keep your e-liquid topped up when your tank is nearly empty parts of the internal coil are exposed to the air which causes it to dry out and burn ideally try to keep your tank at least 33 full at all times avoid chain wholesale vaping supply alibaba taking a few puffs at once isn’t an issue however try to leave a few seconds afterwards to allow the coil to saturate again when connected to a power source via the usb cable the activation button on your go s should illuminate if it doesn’t this indicates a problem with your power source cable or perhaps the battery itself you should try connecting to a different pc or mains plug or try using a different usb cable particularly if yours is twisted or frayed if this doesn’t fix your problem there may be a fault with the battery itself try contacting your retailer for details on product warranty as you may be eligible for a replacement if you purchased your device from the electric tobacconist click the link in the description to contact our support team don’t forget to like and subscribe for more of these troubleshooting videos

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